Reference

Read the Terms Before You Open Your Account

These terms set out exactly what you agree to when you create and use a totomanic account — covering deposits through DANA, OVO, and GoPay, how your account is managed, and what applies in regions where access is permitted under local law.

Account eligibility by local lawDANA, OVO, GoPay deposit rulesAccount suspension conditionsWithdrawal verification stepsTerms update notifications
totomanic Read the Terms Before You Open Your Account
HOW WE APPLY THESE TERMS

Browse How totomanic Enforces Account Policy

Our terms are enforced consistently across all account types. Account security relies on verified e-wallet linkage — your DANA, OVO, or GoPay account must match the name on your registered profile, which is checked during the withdrawal verification step. Data collected at registration is retained only as required to operate your account and comply with applicable rules. Cookie use on the platform is limited to session management and account authentication. You can request a copy of your account data or ask for your account to be closed by contacting support through the channels listed on this page.

Wallet Name Verification

The name on your DANA, OVO, or GoPay account must match your registered profile. This check runs at the withdrawal verification step and cannot be skipped.

Account Data Retention

We keep your registration and transaction data only as long as needed to operate your account and meet applicable local requirements. You can request a data summary through support.

Cookie and Session Policy

Cookies on totomanic handle session continuity and login authentication only. No third-party advertising cookies are placed without disclosure in the cookie notice on the platform.

Account Closure Request

You may ask for your account to be closed at any time by contacting support. Any remaining balance in your account wallet is processed through your linked e-wallet after identity confirmation.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any clause in these terms is unclear, or if you need to raise a concern about your account status, our support team handles terms-related queries directly. You can reach us through live chat, email, or the in-app help centre. Players in Depok and across Indonesia can submit account or policy questions and expect a response through the channel they contact us on.

Live Chat Use the chat widget on any page to raise a terms or account query. A support agent will respond and can escalate policy questions to the relevant team.
Email Support Send detailed terms questions to our support email address listed in your account dashboard. Written queries about account suspension or wallet rules get a documented response.
In-App Help Centre Open the help centre from your account menu on mobile or desktop. Searchable articles cover deposit rules for DANA, OVO, and GoPay alongside account eligibility conditions.

Common Questions About These Terms

The questions below cover the situations account holders ask about most — from what happens when terms change, to how wallet identity checks work and what triggers an account review. If your question is not answered here, contact support directly.

We can update these terms at any time. When we do, we notify you via your registered contact or an in-platform message before the new version takes effect. Continuing to use your account after that date means you accept the update.

Your e-wallet name must match your registered profile exactly. A mismatch can delay or block withdrawal processing until the discrepancy is resolved through the account verification step in support.

Yes. Accounts can be suspended for breaches including mismatched identity details, suspected unauthorised access, or activity that violates the usage conditions. You will be notified and can contact support to resolve the matter.

Send a data request through the support email listed in your account dashboard. We will provide a summary of the data held and explain how it is used in line with these terms.

Yes. The minimum and maximum deposit amounts shown at checkout for DANA, OVO, and GoPay are part of the terms and can change. Always check the current limits displayed at the time of your deposit.

If you do not accept any part of these terms, you should not use the account. You can raise a concern with support, but continued account use confirms acceptance of the current published version.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.